How the telephone health coaching service works

Step 1 – Referral

You can be referred to the service by:

• your doctor
• a Life! facilitator
• WorkHealth
• yourself – if you have the necessary medical information that shows that you do not have type 2 diabetes

Call (03) 8648 1880 for more information about referrals.

Step 2 – First session

Once the referral is received, a trained staff member will call you to find out more about you and organise a time for  your coach to contact you.

Step 3 – Health coaching calls

Your health coach will call you at the scheduled time to help you make an eating and physical activity plan. This plan will be based on your ideas and your lifestyle and will be easy to start and maintain.

Follow-up calls will be made 1 month, 2 months, 3 months and 5 months after your first health coaching call.